
David, fixed my DVD player, my Printer, my Laptop, my Stairlift, he declined when I asked him to cut the grass but otherwise, he’s a good egg!
David Who?
Always available when needed, dealing with my messy computer/file system, organising changes on my website. So merci.
Thank you, David, for miraculously sorting out the computer & laptop & scanner problems — eternal gratitude! The computer opens up now IMMEDIATELY !!
David has supported our needs for some 20 years and has been a first-class advisor, giving us excellent support. He has also saved us money in the face of rapid technical developments. I have no hesitation in recommending him to anyone.
I’ve tried a lot of IT blokes. But I want to say that David is really number one. High-level technical support, easy to contact , extensive knowledge, a well polished car. He seems to turn up whenever I put the kettle on.
My elderly mum lives in Hexham and has a touch of dementia. Her landline and mobile are essential communication tools to keep in touch with mum as we live in Kent. There was an issue with both phones that weren’t usable.
I contacted David to help who liaised with his colleague Paul. They both appreciated mums vulnerability. Paul attended the property at 6pm a mere 40 minutes after my call.
Paul quickly identified the issue. This included a poor connection and power source and the phone handsets having incorrect batteries. He even drove to Tesco to buy the right batteries and fitted them accordingly. He also showed mum how to use her mobile as she had forgotten how to answer a call.
The service level provided was exceptional. Both David and Paul were very professional and helpful and their willingness to help later in the working day was admirable.
I would have no hesitation to use their services again and would be very confident to recommend their services to others.
If you have a computer problem, send for David as he is the best person to sort things out! He is easy to work with and will answer all your questions. Computers are great but only when everything works well.
Thanks David for coping with one of the world’s greatest technophobes, being so patient with my ignorance and overcoming my fears of the updates.
I had only recently gone biro when I met David, now all my tech works efficiently. David has left me with no excuses to avoid replying to email and texts from people I don’t like or can’t be bothered with, in short, don’t employ this man if you want to remain in the Dark.
Our website needed updating, but our original developers had disappeared. Mark showed us how to make the changes ourselves, which was really informative and empowering. Having this kind of expertise in Hexham and within easy reach is very reassuring.
I rang and asked David what time he’d be round to fit my carpet? with his versatile can do approach he said he’d pop round and it was no trouble at all, it was only when he pointed out that I’d likely misdialled since ‘Carpet’ and ‘Computer’ were probably very close together in my address book that I realised my mistake! What a guy, he even said he’d bring his own Stanley Knife!
Always reliable, arrives on time and does what is necessary, David always explains what needed doing and why, and it’s very reassuring to have his expertise at hand.
David always provides a speedy response and deals with any problem, however large or small. He got all my devices synced, including Bluetooth in my car. Also sorted out my new smart TV. Can’t recommend him highly enough.
David helped me to set up my business e-mail and whist doing so noticed that I was on a the wrong web hosting price plan, he then helped me to change it and saved me a load of money. He is friendly and no fuss. My go to computer man. Definitely recommend.
David arrived and sorted out my problems. I would use him again as felt confidence in him solving it very quickly.
David dealt with my Broadband provider when I had lost patience with them, he got it sorted out and now they are scared of him ringing.
I would recommend David he always sorts out my computer for me and is patient, nothing is to much bother, it’s a pity he lives so far away!!
David was recommended by a friend as a good guy to sort out my lap top. That was a couple of years ago and I’ve not had to call on him since… Good value or what!
He’s a life saver! Well, he didn’t actually save my life but you know what I mean. Highly recommended.
if it’s a wet afternoon get David to install “Windows 11” and enliven your day with the highlights of a new operating system; a truly all-in-one service, even a complimentary brush for the keyboard!
